Shipping policy

Shipping Policy

We want to ensure that your order reaches you as quickly and safely as possible. Below are the local shipping options available:

Standard Shipping

  • Cost: $3.50
  • Delivery Time: 3-7 business days
  • Our standard shipping option is the primary choice, with delivery taking up to 7 business days, depending on your location. 
  • This option does not come with tracking number.

Express Shipping

  • Cost: $5.00
  • Delivery Time: 1-3 business days
  • For faster delivery, our express shipping option will get your order to you in 1-3 business days, ensuring a quicker arrival.
  • This options comes with tracking number.

 

Kindly Note: 

We do offer free shipping on local orders over a certain spending amount during different marketing campaign periods. In the case where free shipping is valid, shipping method will be defaulted as standard shipping.

Please keep an eye out for our promotions and offers on the website, as we run different campaigns where free shipping is offered.

Order Processing Time

  • Orders are processed within 1-3 business days.
  • Orders placed after 2PM on weekdays or on weekends/holidays will be processed the next business day.
  • Please note that during festive periods, delivery may take longer than expected due to higher volume of deliveries during these periods. 

Shipping Restrictions

  • We currently ship domestically within Singapore only. If you need shipping overseas, please contact us directly at enquiry@millenniacoffee.com and we will try our best to assist you.
  • Special requests or arrangement for overseas shipping may require additional processing time and costs.

Tracking Your Order

  • Once your order has shipped, we will send you a tracking number via the email or phone number you provided, allowing you to track its progress. (Please note: this applies only to orders with the 'Express' Shipping option.)

Additional Information

  • Please ensure your shipping address is correct before completing your order. We are not responsible for delays or non-delivery due to incorrect address information.

Changes to Policy

  • We reserve the right to modify or update our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage customers to review our policy periodically to stay informed of any updates. Your continued use of the website after any changes to this policy will be deemed acceptance of those changes.